Giovanni Galicia

Candidate Information

Email: [email protected]

Phone: 407 247 3818

Salary Expectation: $46K - $48K

Skills: 🔹 Accounts Receivable & Billing Management Extensive experience managing full-cycle accounts receivable processes across multiple industries. Expertise in processing and reconciling payments via ACH, checks, credit cards, and cash. Generated invoices, posted payments, and followed up on outstanding balances. Sent reminder notices, final demand letters, and coordinated with attorneys for lien/collection action. 🔹 General Ledger Accounting & Journal Entries Maintained accurate financial records and supported general ledger activities. Prepared and posted journal entries related to AR transactions, refunds, adjustments, and fee allocations. Regularly reconciled ledgers to ensure accurate reporting of financial data. 🔹 Financial Reporting & Reconciliation Reconciled accounts on a regular basis, including daily deposits, NSF checks, and ACH tracking. Created and submitted refund requests, corrected misapplied payments, and ensured account accuracy. Provided support for the preparation of tax documentation and 1099 forms. 🔹 Invoice Processing & Compliance Documentation Reviewed customer and vendor invoices for accuracy in pricing, tax, and freight charges. Investigated and corrected billing discrepancies, processed returns (RMA), and submitted refund requests. Maintained proper documentation for compliance with financial procedures and audits. 🔹 Commission, Late Fees & Fee Management Applied late charges, interest, legal fees, and miscellaneous costs as per company policy. Maintained accurate ledgers and balances reflecting these charges. Coordinated with legal and finance teams to ensure collections align with company standards. 🔹 Cash Flow, Deposits & Bank Reconciliation Handled daily cash deposits and tracked incoming payments to ensure cash flow visibility. Posted scanned checks and verified all funds were recorded accurately. Resolved discrepancies and collaborated with finance for timely bank reconciliation. 🔹 ERP & Financial Software Proficiency Skilled in using accounting platforms including Avalara and Vantaca for billing, taxation, and AR workflows. Proficient in Microsoft Office Suite, especially Excel, with working knowledge of formulas like VLOOKUP and pivot tables. Adaptable to new systems and platforms, with experience in internal enterprise applications. 🔹 Payroll Support & HR Coordination Assisted in financial documentation related to employee accounts and reimbursements. Supported administrative HR functions including onboarding document handling and benefits communication. Maintained accurate records in accordance with company policy and confidentiality requirements. 🔹 Customer Service & Cross-Functional Communication Strong background in customer-facing roles requiring problem-solving, empathy, and clear communication. Worked closely with sales, finance, HR, and external stakeholders to resolve account-related concerns. Built rapport with clients, homeowners, patients, and partners to ensure smooth financial operations. 🔹 Organizational Excellence & Time Management Managed high-volume tasks with precision and met strict processing deadlines. Maintained accurate filing systems, audit trails, and digital records. Balanced multiple responsibilities across AR, compliance, billing, and administrative support functions.

Current Location: Mendota Heights, MN

Willing to Relocate?: YES

Relevant Experience: 20+

Work Authorization: US

Highlights: 🔹 Accounts Receivable & Financial Operations

Managed full-cycle accounts receivable functions including posting and reconciling payments via ACH, checks, and credit cards.

Handled billing, created and submitted refund requests, and ensured accurate application of payments.

Collaborated with finance leadership for approvals and escalations, maintaining compliance with company policy.

Sent collection notices, coordinated with legal teams for lien processing, and managed late fees, interest charges, and legal fees.

Processed 1099 forms and maintained detailed homeowner or customer account records.

🔹 Invoice Processing & Dispute Resolution

Generated and reviewed daily invoices, verified correct application of taxes, shipping charges, and discounts.

Addressed billing discrepancies related to pricing, tax, and freight; processed RMAs and submitted refund requests.

Maintained strong communication with customers and internal sales representatives to ensure billing accuracy.

🔹 Account Reconciliation & General Ledger Support

Posted and scanned checks, tracked missing ACH payments, and reconciled account balances regularly.

Ensured accuracy of ledger entries, processed NSF checks, and followed through with documentation for audit readiness.

Applied fees and transactions to appropriate accounts with attention to detail.

🔹 Financial Documentation & Cash Flow Monitoring

Managed daily deposits, maintained records for cash flow, and ensured all transactions were properly recorded.

Provided documentation support for internal reporting and external financial compliance.

Maintained alignment with company cash flow targets and reporting schedules.

🔹 Payroll & Administrative Support

Supported administrative processes related to finance and HR, including data entry for payroll records and employee account adjustments.

Handled confidential information with discretion and maintained employee documentation for internal compliance.

Assisted in onboarding paperwork and internal communications coordination.

🔹 Customer Service & Cross-Department Collaboration

Acted as a liaison between finance, legal, sales, and customer service departments.

Provided account support to clients, homeowners, and patients with professionalism and problem-solving skills.

Resolved customer concerns related to financial discrepancies and payment tracking

Resume: View Resume

Cover Letter: View Cover Letter